Recover-Key costs only £5 with free delivery. This is a one-off payment with no subscription or additional fees!
what happens if my keys are not found?
Recover-Key can only work to recover your keys if somebody contacts the free phone number or email address on the keyring. Unfortunately, we do not provide a key replacement service for keys that are not recovered.
do you need the address to my keys?
We do not require the house address in which the keys belong to, nor do we ask. The only time we ask for an address is when we post your Recover-Key keyring to you. We do not store this information.
is there a reward for the finder?
We do not offer a reward for the finder. During promotional periods, we may offer a free Recover-Key keyring to the finder. If you wish to reward your finder when you collect your keys off them, that is at your own expense.
how do i know recover-key is secure?
Recover-Key is a service which puts the finder of the keys back in contact with the owner. We only store contact details for the owner of each Recover-Key keyring. This is typically a name, phone number and email address. We do not require the address of property keys, and we only ask for an address so that we can deliver your Recover-Key keyring to you.
can my found keys get sent to me?
Sending keys in the post is not recommended, as the delivery address is usually the property in which the keys belong to. Picking up your keys in person, is cheaper and quicker. If you find that the distance between owner and finder of the keys is too great, we can help solve this when you get in contact with us.
how long does it take to find lost keys?
There is no one answer to this. It all depends on where you lose your keys, and how soon the finder gets in touch with us. If you lose or find keys with a Recover-Key keyring, we recommend you get in touch with us ASAP.
how long does it take from purchase to delivery of my keyring
Orders made before 5pm on weekdays are posted the same day via Royal Mail 2nd Class delivery. We send you a dispatch email as soon as the order is posted. Orders should be with you within 2-3 working days.
WHAT HAPPENS IF I LOSE MY KEYS AND MY RECOVER-KEY KEYRING?
If we can't recover you keys with your Recover-Key keyring, then please get in touch with us. We will look to dispatch a new Recover-Key keyring to you with a new unique ID number. Your original Recover-Key keyring number will be deleted from our database.
CAN I HAVE MULTIPLE KEYRINGS?
Yes, you can have as many Recover-Key keyrings as you wish. The unique ID number from each Recover-Key keyring must be registered with us so we know who to contact should they be lost.
CAN I BUY A KEYRING FOR SOMEBODY ELSE?
Yes, this is a great idea! Please let us know when you order the Recover-Key keyring so that we don't accidentally register it to you. We will then add the correct owner and contact details to our database.
IS MEETING MY FINDER SAFE?
When we recover a set of lost keys, we ask that the finder and owner of the keys meet up to hand them over. We recommend that you do not go on your own, and that you meet in a public place where other people are present. This is to protect both parties.
Can I change my contact details?
Yes, of course. We recommend you get in contact with us ASAP if you change any personal details so that we always have your latest details.